Privacy Policy

Information Practices

For a straightforward customer experience, for customers and visitors in the United States, hexclad explains its personal-information practices in this Privacy Policy. To keep expectations transparent, these practices apply to browsing, checkout, order support, customer communications, and advertising activity.

Data Categories and Uses

For eligible requests, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. Where applicable, business uses include providing the site, completing orders, arranging shipping and returns, responding to customers, detecting fraud, securing systems, complying with law, and improving services.

Cookie and Advertising Technologies

In practical terms, we use Cookie technologies and comparable identifiers for site operation, preferences, analytics, security, Google Ads, Remarketing, and Conversion Tracking. Consistent with these terms, advertising partners, including Google, may process identifiers for measurement and relevant advertising under applicable requirements and their published controls.

CCPA/CPRA and State Privacy Rights

In keeping with our published standards, we do not sell personal information for money, although some advertising disclosures may be considered a sale, sharing, or targeted advertising under CCPA/CPRA or other state laws. For a straightforward customer experience, eligible consumers may request access, correction, deletion, or portability and may exercise Do Not Sell or Share rights without unlawful discrimination. As part of this policy, where legally required, a valid Global Privacy Control (GPC) signal is treated as an opt-out request; other requests may require identity verification.

Retention, Security, and Requests

For eligible requests, we keep personal information for periods reasonably connected to fulfillment, support, fraud controls, records, disputes, and legal duties. Where applicable, appropriate safeguards help protect information, although absolute security cannot be promised for network transmission or storage. In practical terms, children under 13 are not the intended audience, and consumers may send privacy requests using the contact information provided below.

Store Contact Information

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexcrod.shop
Phone: (843) 871-5836
Physical and return address: 486 N Kings Hwy, Myrtle Beach, South Carolina 29577, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)