Contact Us

Contact the Store

To keep expectations transparent, hexclad provides customer support for product questions, orders, delivery, returns, exchanges, payments, and privacy requests. For customer assurance, support is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Email, Phone, and Address

To keep expectations transparent, the support email is Support@hexcrod.shop, and the customer-service phone number is (843) 871-5836. To keep expectations transparent, our complete physical address is 486 N Kings Hwy, Myrtle Beach, South Carolina 29577, United States.

Order Changes and Returns

Under this standard, providing the order reference and issue details helps customer service respond accurately. As part of this policy, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Physical and return address: 486 N Kings Hwy, Myrtle Beach, South Carolina 29577, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexcrod.shop
Phone: (843) 871-5836